Open letter to my former cable internet company:
I realize that the other guys aren't as superior as you, but right now I don't care, they are treating me better. And when this "honeymoon" period of wonderful customer service with the other company is over, I won't be going back to you because apparently I'm too stupid to know what product I'm using and how it is delivered to me anyway.
Yes I know you get what you pay for and if it's cheaper it might not be as good, but your tone was quite condescending and I don't appreciate it. (I live with a 12-year-old - tone is a hot button topic for me). Yes, it is cheaper and slower than your product, but your product is over priced and when I lose my job, I refuse to put up with your crap anymore.
I do appreciate you reminding me of the non-financial reason that I am leaving your company: crappy customer service. It's like an abusive relationship - I've been putting up with it for so long that you think you can keep treating me this way and I'll never leave. Yeah, not-so-much.